Privacy Policy for Sandra Light Art

This Privacy Policy outlines how Sandra Light Art E-Commerce, owned by Sandra Light Art Company ("we," "our," or "us"), collects, uses, stores, and protects your personal data ("Information") when you access or use our website, www.sandra-light-art.com, and/or our mobile application (collectively, the "Platform"), as well as our services and applications (collectively, the "Services"). We are committed to safeguarding your privacy and ensuring your Information is handled responsibly. By using our Services, you consent to the practices described in this Privacy Policy. Please read it carefully to understand how we manage your Information.

Information We May Collect from You

We may collect and process the following types of Information about you:

• User-Provided Information: Information you provide when filling out forms on our Platform, such as during registration, social media logins, subscribing to Services, posting content, or requesting additional services.
• Feedback and Correspondence: Information you share when entering competitions, promotions, or providing reviews, testimonials, or feedback, as well as any correspondence when you contact us or report issues with our Platform.
• General and Aggregated Data: Demographic and non-personal Information to enhance your experience.
• Mobile Application Data: If you use our mobile application, we may collect details about your location and device, including a unique device identifier.
• Transaction Details: Information about transactions conducted through our Platform, including order fulfillment details.
• Technical Information: Details about your device, such as IP address, operating system, browser type, and general internet usage, collected through technologies like cookies, tracking pixels, and web beacons (collectively, "Cookies").
• Third-Party Information: Your email address or other Information shared by third parties with your consent.
• Additional Data: Any other Information necessary to improve your experience on our Platform.

How We Use Your Information

We may use your Information for the following purposes:

• To provide you with requested information, products, or services, and to offer personalized content where you have consented to such contact.
• To deliver location-based services, such as targeted advertising or search results.
• To fulfill obligations from contracts between you and us or other entities using our Platform.
• To enhance and personalize our Services for a better user experience.
• To optimize the presentation of content on our Platform for your device.
• To notify you of changes to our Services.
• To administer incentive programs, fulfill requests for rewards, and manage sweepstakes or competitions.
• For any other purpose we deem necessary to improve your Platform experience.

How We Share Your Information

Your Information is a vital part of our operations, and we share it only under the following circumstances with entities that maintain privacy practices at least as protective as those outlined here:

• Affiliated and Non-Affiliated Businesses: We may share your Information with affiliates or third-party service providers (e.g., logistics companies, marketing firms, or payment processors) to facilitate our Services. These entities are contractually obligated to protect your Information and use it solely for the intended purpose. For example, they may store your Information in a digital wallet to streamline your experience.
• Marketing and Promotions: We may use your Information to send you promotional messages about goods, services, new features, or events via channels like email, push notifications, or in-app messages. We may also share your Information with third parties, such as advertisers, to deliver targeted advertisements, provided you have consented to such sharing.
• Market Research and Competitions: If you participate in promotions or competitions, we or our partners may collect additional Information to verify eligibility or deliver prizes. Always review the privacy policies of third-party co-sponsors or vendors.
• Business Transfers: In the event of an acquisition of Sandra Light Art or its assets, your Information may be transferred as part of the transaction.
• Legal Compliance and Safety: We may disclose your Information to comply with legal obligations, protect our Platform, or ensure the safety of our users, including sharing with organizations for fraud prevention or credit risk reduction.

Our Platform may contain links to third-party websites, such as partner networks or advertisers. These sites have their own privacy policies, and we are not responsible for their practices. Please review their policies before sharing Information.

How We Store Your Information

Your Information may be transferred to, stored, and processed in locations outside Egypt by our staff or suppliers performing tasks like order fulfillment, payment processing, or support services. We will retain your Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Your Information may be shared with affiliates or service providers in countries outside your originating country, subject to appropriate safeguards.

Security Measures We Apply

We implement commercially reasonable technical, administrative, and physical safeguards to protect your Information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption during data transmission to our Platform.
• External and on-host firewall technologies to prevent network attacks.
• Restricted access to your Information, limited to authorized personnel who need it to perform their duties.

However, no internet transmission is entirely secure. While we strive to protect your Information, we cannot guarantee its security during transmission to our Platform, and you transmit it at your own risk. You are responsible for safeguarding your password and devices. For example, always sign out when using shared devices.

Accessing and Updating Your Information

You can access and, in some cases, update your Information through our Platform, including:

• Recent order details.
• Personal details (e.g., name, email, password, and advertising preferences).
• Payment settings (e.g., credit card information).
• Email notification preferences.

To opt out of marketing communications, adjust your preferences via the unsubscribe link in emails or your mobile device’s notification settings. Disabling Cookies in your browser may limit Platform functionality, as Cookies enhance your experience by tracking usage patterns. We may retain copies of your Information for compliance purposes or maintain prior versions when updates are made.

Changes to Our Privacy Policy

Our Privacy Policy may evolve as our business changes. Updates will be posted on the Platform and effective upon posting or on a designated "effective date." We may send periodic reminders of updates, but it is your responsibility to review the Privacy Policy regularly. Continued use of the Platform after changes constitutes your acceptance of the revised policy.

How to Contact Us

If you have concerns about your Information or our Platform, please contact us at admin@sandra-light-art.com with a detailed description, and we will work to resolve your issue.